Product direction

Help shape the next useful Block

We are developing CentralBlock around real business workflows. This page explains our direction so you can tell us which problems deserve attention.

CentralBlock product direction Three layers of development: strengthen the core products, extend the work around the customer, and connect the product family. No dates are shown; availability and timing can change. direction Longer term Connect the product family Shared access · clearer movement of information between products · coordinated workflows Broader CRM direction Extend the work around the customer Scheduling · field activity · job photos · production coordination so the office and the field share useful context about the same work Ongoing Strengthen the core products CRMBlock records, jobs, follow-through FinanceBlock review workflows, validated data PhoneBlock routing and unanswered calls MarketingBlock first content workflows

Three layers of work, without dates. Availability and timing can change as work is tested and priorities develop.

Ongoing

Strengthen the core products

CRMBlock

Improve the way teams organize customer records, coordinate jobs, and follow through on next steps.

FinanceBlock

Develop accounting and financial review workflows, with careful validation of connected data.

PhoneBlock

Refine call routing and the steps available when a team cannot answer.

MarketingBlock

Shape the first workflows for preparing content and planning campaigns.

Broader CRM direction

Extend the work around the customer

Scheduling, field activity, job photos, and production coordination are important areas in the broader CRM direction. Their purpose is to help the office and field share more useful context about the same work.

Longer term

Connect the product family

Shared access, clearer movement of information between products, and coordinated workflows are longer-term priorities. Product connections will be introduced with a defined scope.

What this page means. These are development directions. Availability and timing can change as work is tested and priorities develop. Discuss the capabilities available today before making a purchasing or rollout decision.

Tell us what would make a difference

Describe the task, who performs it, and what makes it difficult. A concrete example helps us understand the problem.